MX record
A DNS entry naming the mail server responsible for a domain. Having one just means the domain can receive mail somewhere — it says nothing about any specific address.
A DNS entry naming the mail server responsible for a domain. Having one just means the domain can receive mail somewhere — it says nothing about any specific address.
What it does and does not tell you
An MX (mail exchanger) record names the server that accepts mail for a domain. Each has a priority; the lowest number is tried first, and the others are fallbacks.
10 mail.company.com.20 backup.company.com.
Having an MX record means the domain can receive mail somewhere. It says nothing about whether a particular mailbox exists. That is a separate question, asked of the server the MX record names. See SMTP verification.
What the hostname reveals
The MX target usually tells you who runs the company's email:
aspmx.l.google.comorsmtp.google.com— Google Workspace.company-com.mail.protection.outlook.com— Microsoft 365.- A gateway such as Proofpoint or Mimecast in front of either.
This matters for outreach. Different providers react differently to verification probes, and a gateway in front can accept everything and make the domain look like a catch-all when the mailboxes behind it are not.
Edge cases
- No MX record: by the SMTP standard, mail falls back to the domain's A record. In practice most such domains do not receive mail.
- Null MX (`0 .`): defined in RFC 7505. The domain is explicitly stating that it accepts no mail at all. Do not try to find addresses there.
Priorities, and why a backup can mislead
Servers with the same priority share the load; senders try the lowest number first and move to the next only if it is unreachable. A backup MX is meant to hold mail while the primary is down, but older setups sometimes configure the backup to accept every recipient and sort it out later. A verifier that happens to reach the backup can be told "yes" for an address the primary would have refused, which is one more way a domain ends up looking like a catch-all when it is not.
Check any domain with the MX lookup tool.
Related
- Cold email & deliverability glossary
Plain-language definitions for the terms that come up in cold outreach and email deliverability: bounce rate, catch-all, SPF/DKIM/DMARC, sender reputation, and more.
- Bounce rate — cold email glossary
The share of sent emails a mail server refuses to deliver. A hard bounce means the mailbox does not exist; a soft bounce means it is temporarily unreachable.
- Hard bounce — cold email glossary
A permanent delivery failure: the mailbox does not exist, the domain does not accept mail, or the server has rejected the recipient for good. Hard bounces are the ones that wreck sender reputation.
- Soft bounce — cold email glossary
A temporary delivery failure: a full mailbox, a greylisting delay, or a receiving server that is down. Retrying can succeed; treating every soft bounce as a dead address thins a list for no reason.