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Glossary

Cold email & deliverability glossary

Plain-language definitions for the terms that come up most in cold outreach and deliverability.

Bounce rate
The share of sent emails a mail server refuses to deliver. A hard bounce means the mailbox doesn’t exist; a soft bounce means it’s temporarily unreachable. See what a high bounce rate costs you.
Catch-all domain
A domain configured to accept mail to any address at all, valid or not — so no verification method can confirm a specific mailbox exists there. Detected, not guessed around.
Cold email
An email sent to someone with no prior relationship or opt-in, typically for sales or business development. Distinct from a newsletter or a reply to an inbound inquiry.
Deliverability
Whether your email reaches the inbox at all, as opposed to spam or nowhere. Determined by domain authentication (SPF/DKIM/DMARC), sender reputation, and content — not by whether the address exists.
DKIM
DomainKeys Identified Mail — a DNS record and cryptographic signature that proves an email wasn’t altered in transit and actually came from your server. See SPF, DKIM and DMARC explained.
DMARC
Domain-based Message Authentication — a DNS record telling receivers what to do when SPF or DKIM fails (allow, quarantine, or reject), and where to send reports about who's sending mail as your domain.
Domain warmup
Gradually increasing send volume on a new or dormant domain so mailbox providers build trust in it, rather than throttling or spam-folding it by default. See warming up a new sending domain.
Email finder
A tool that predicts a person's work email from their name and company domain, using common naming conventions (first.last@, flast@, and so on).
Email pattern
The naming convention a company uses for work emails — first.last@, first@, flast@ — usually consistent across everyone at that domain once you know it.
Email verification
Confirming a specific mailbox exists by checking with the receiving mail server, as opposed to only checking the address is well-formed or the domain accepts mail. See how to verify a work email.
MX record
A DNS entry naming the mail server responsible for a domain. Having one just means the domain can receive mail somewhere — it says nothing about any specific address.
Sender reputation
A mailbox provider's ongoing assessment of a sending domain, built from bounce rate, spam complaints, and engagement over time. Low reputation means spam-folding by default, regardless of content.
Spam trap
An email address, often previously real but now abandoned, used specifically to catch senders with poor list hygiene. Hitting one signals to providers that your list wasn't properly maintained.
SPF
Sender Policy Framework — a DNS record listing which servers are authorized to send mail for your domain. See SPF, DKIM and DMARC explained.

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